Shipping policy

SHIPPING

Currently, we can only ship to Ireland, UK, and certain EU countries, below you can find the list of countries we currently ship. All orders are dispatched during working days (Monday-Friday) excluding Irish bank and public holidays.

List of countries we currently ship: Ireland, UK, Germany, France, Belgium, Netherlands, Luxembourg, Austria, Czech Republic, Denmark, Poland, Hungary, Lithuania, Slovakia, Slovenia, Estonia, Italy, Latvia, Spain, Sweden, Croatia, Finland, Portugal.

DELIVERY TIMES & COSTS

Ireland (Including Northern Ireland):

Orders are typically processed within 24 hours after payment confirmation. They are typically delivered 1-2 days after processing and dispatch. Shipping rate is 4 Euros. For order above 20 Euros, shipping within Ireland is reduced to 2 Euros.

United Kingdom (Excluding Northern Ireland):

Orders are typically processed within 24 hours after payment confirmation. They are typically delivered 2-3 days after processing and dispatch. Shipping rate is 10 Euros.

Germany, France, Belgium, Netherlands, Luxembourg:

Orders are typically processed within 24 hours after payment confirmation. They are typically delivered 4-6 days after processing and dispatch. Shipping rate is 12 Euros.

Other EU Countries:

Orders are typically processed within 24 hours after payment confirmation. They are typically delivered 5-9 days after processing and dispatch. Shipping rates differ on specific location. It will be calculated at check-out.

DELAYS

While we make every effort to ensure timely delivery, please be aware that unforeseen circumstances such as weather, natural disasters, or other external factors may lead to shipping delays. During holiday seasons processing and delivery times may take longer.

Please ensure that your shipping address is accurate and complete when placing your order. We cannot be responsible for delays or additional shipping costs caused by incorrect or incomplete address information.

IMPORT DUTIES

Shipments outside of Ireland may incur import/customs taxes and duties. These often unforeseen, but possible duties are the responsibility of the recipient. 

LOST OR DAMAGED ITEMS

In the rare event that your shipment is lost or arrives damaged, please contact us as soon as possible. For our return/refund policy, click here.

If you have any questions or concerns about your order or our shipping policy, please don't hesitate to contact us.